Psion Teklogix Laptop Docking Station CH4000 User Manual

CH4000  
Ikôn™ Rugged PDA  
Desktop Docking Station  
Quick Reference Guide  
December 6, 2007  
PN 8100160.A  
ISO 9001 Certified  
Quality Management System  
 
Return-To-Factory Warranty  
Psion Teklogix provides a return to factory warranty on this product  
for a period of twelve (12) months in accordance with the statement  
of Warranty and Product Support provided at:  
The warranty on Psion Teklogix manufactured equipment does not  
extend to any product that has been tampered with, altered, or  
repaired by any person other than an employee of an authorized  
Psion Teklogix service organization. See Psion Teklogix terms and  
conditions of sale for full details.  
Important: Psion Teklogix warranties take effect on the date  
of shipment.  
Service  
Psion Teklogix provides a complete range of product support ser-  
vices to its customers. For detailed information, please refer to “Sup-  
port Services & Worldwide Offices” on page 10. This section also  
provides information about accessing support services through the  
Psion Teklogix web site.  
List of Approvals  
North America  
EMC: FCC part 15, subpart B; class B  
Europe  
EMC and Low Voltage Directives  
This equipment complies with the essential requirements of EMC  
Directive 2004/108/EC and Low Voltage Directive 72/23/EEC.  
 
CE Mark  
When used in a residential, commercial or light industrial environ-  
ment the product and its approved UK and European peripherals ful-  
fill all requirements for CE marking.  
Declaration Of Conformity  
Declaration of Conformity Documents are provided at:  
www.psionteklogix.com/DoC  
Waste Electrical and Electronic Equipment  
(WEEE) Directive 2002/96/EC  
This Product, and its accessories, comply with the requirements of  
the Waste Electrical and Electronic Equipment (WEEE) Directive  
2002/96/EC.  
If your end-of-life Psion Teklogix product or accessory carries a  
label as shown here, please contact your local country representative  
for details on how to arrange recycling.  
For a list of international subsidiaries, please go to:  
Restriction On Hazardous Substances (RoHS)  
Directive 2002/95/EC  
What is RoHS?  
The European Union has mandated that high environmental stan-  
dards be met in the design and manufacture of electronic and electri-  
cal products sold in Europe, to reduce hazardous substances from  
entering the environment. The “Restriction on Hazardous Sub-  
stances Directive (RoHS)” prescribes the maximum trace levels of  
 
lead, cadmium, mercury, hexavalent chromium, and flame retardants  
PBB and PBDE that may be contained in a product. Only products  
meeting these high environmental standards may be “placed on the  
market” in EU member states after July 1, 2006.  
RoHS Logo  
Although there is no legal requirement to mark RoHS-compliant  
products, Psion Teklogix Inc. indicates its compliance with the  
directive as follows:  
The RoHS logo located either on the back of the product or under-  
neath the battery in the battery compartment (or on a related acces-  
sory such as the charger or docking station) signifies that the product  
is RoHS-compliant as per the EU directive. Other than as noted  
below, a Psion Teklogix product that does not have an accompany-  
ing RoHS logo signifies that it was placed on the EU market prior to  
July 1, 2006, and is thereby exempt from the directive.  
Note: Not all accessories or peripherals will have a RoHS logo  
due to physical space limitations or as a result of their  
exempt status.  
Disclaimer  
Every effort has been made to make this material complete, accurate,  
and up-to-date. In addition, changes are periodically added to the  
information herein; these changes will be incorporated into new edi-  
tions of the publication.  
Psion Teklogix Inc. reserves the right to make improvements and/or  
changes in the product(s) and/or the program(s) described in this  
document without notice, and shall not be responsible for any dam-  
ages, including but not limited to consequential damages, caused by  
reliance on the material presented, including but not limited to typo-  
graphical errors.  
 
 
Table Of Contents  
1. Important . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
2. CH4000 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
2.1 Operator Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
2.2 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
3. Desktop Docking Station Operation. . . . . . . . . . . . . . . . . . . . 6  
3.1 Charging The Ikôn Battery . . . . . . . . . . . . . . . . . . . . . . . . 6  
3.2 Charging The Spare Battery . . . . . . . . . . . . . . . . . . . . . . . 6  
3.3 Operating The USB Dock . . . . . . . . . . . . . . . . . . . . . . . . . 7  
4. Cleaning The CH4000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
5. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
5.1 Docking Station Does Not Seem To Power On. . . . . . . . . 8  
5.2 The Ikôn Charge Indicator LED Stays Off.. . . . . . . . . . . . 8  
5.3 The Ikôn Charge Indicator LED Is Fast Flashing Green. . 9  
5.4 Spare Battery LED Fast Flashes Green With A Battery  
Installed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
5.5 Spare Battery LED Does Not Turn On When A Battery Is  
Installed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
6. Support Services & Worldwide Offices . . . . . . . . . . . . . . . . . 10  
6.1 Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
6.2 Product Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
6.3 Worldwide Offices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Psion Teklogix CH4000 Quick Reference Guide  
1
 
1. Important  
Before using the CH4000 Desktop Docking Station, read all  
instructions and markings on the housing.  
Do not operate the AC/DC adaptor and the CH4000 if they  
are struck by a sharp blow, dropped, or otherwise damaged in  
any way; qualified service personnel should inspect for  
internal damage.  
Important: SAVE THESE INSTRUCTIONS—This manual con-  
tains important operating and maintenance instruc-  
tions for the CH4000 series.  
DO NOT EXPOSE TO RAIN OR SNOW! However,  
the CH4000 is designed to accept a wet Ikôn Rugged  
PDA without harmful effect.  
The CH4000 storage temperature is -30°C to +60°C  
(-22°F to 140°F). Operating humidity and tempera-  
ture is 5 - 95% non-condensing and 0°C to 40°C  
(32°F to 104°F).  
Important: This docking station cannot be used with non-Ikôn  
PDAs. Although they may share the same battery ter-  
minating connector, they are designed with different  
applications in mind.  
Important: THE POWER SUPPLY SHALL BE  
PSION TEKLOGIX P/N 9010962. ALSO—THE  
INTERCHANGEABLE MAINS POWER PLUG  
SHALL COMPLY WITH THE NATIONAL  
SAFETY REGULATIONS OF THE COUNTRY  
WHERE THE EQUIPMENT IS TO BE SOLD.  
2
Psion Teklogix CH4000 Quick Reference Guide  
 
 
Important: Do not operate the AC/DC adaptor with a damaged  
AC cord or AC plug.  
Do not disassemble the AC/DC adaptor; it should be  
repaired by qualified personnel.  
An extension cord should not be used unless abso-  
lutely necessary. Use of an improper extension cord  
could result in fire or electric shock. If an extension  
cord must be used, make sure:  
- the plug pins on the extension cord are the same  
number, size, and shape as those on the adaptor,  
- the extension cord is properly wired and in good  
electrical condition, and that the wire size is larger  
than 18 AWG.  
Figure 1.1 AC/DC Adaptor  
Psion Teklogix CH4000 Quick Reference Guide  
3
 
2. CH4000 Introduction  
Important: To preserve battery integrity, the desktop docking  
station will proceed with a charge only when the  
battery temperature falls between 0°C and 40°C  
(32°F to 104°F).  
The CH4000 desktop docking station is a desktop model  
designed to:  
Fast charge the internal battery.  
Fast charge the spare battery pack (see Figure 2.1 on page 5).  
Supply Type A and Type B USB connectivity to the Ikôn (see  
Figure 3.1 on page 7).  
The desktop docking station provides sufficient power to concur-  
rently support all the above functions.  
The CH4000 uses careful charge algorithms designed to maximize  
battery life while ensuring the shortest possible charge time. The  
charger supports proprietary Psion Teklogix Smart Batteries and  
handles a range of voltages and charge algorithms. See the appropri-  
ate Ikôn user manual for more information regarding battery capac-  
ity, charge times and battery life, for the Ikôn battery. See “Charging  
The Spare Battery” on page 6 for spare battery charge information.  
4
Psion Teklogix CH4000 Quick Reference Guide  
 
 
Figure 2.1 Desktop Docking Station Front View  
Rear-Mounted  
Spare Battery  
Charge LED  
Stylus  
2.1 Operator Controls  
The CH4000 has one operator control—the USB door on the rear,  
which switches from Type A to Type B (see “Operating The USB  
Dock” on page 7).  
2.2 Indicators  
The front-mounted LED indicates the spare battery charge status.  
Psion Teklogix CH4000 Quick Reference Guide  
5
 
     
3. Desktop Docking Station Operation  
3.1 Charging The Ikôn Battery  
The CH4000 supplies DC power to enable the Ikôn internal fast  
charger. Normally, it takes 2.5 to 3.0 hours to charge the Ikôn  
5000 mAh battery.  
When installed in the dock, the Ikôn battery charge LED will illumi-  
nate to indicate the unit has external power and may charge the inter-  
nal battery. The Ikôn charge indication follows the same convention  
as the charger's spare battery indicator (see Figure 2.1 on page 5).  
Note: Battery charging continues whether the Ikôn is switched on  
or off.  
3.2 Charging The Spare Battery  
Install the battery in the rear slot of the CH4000 with the con-  
nector facing to the right. Slide the battery in and down to  
mate the connector.  
The CH4000 spare battery LED lights up immediately.  
During charge the LED will be flashing green.  
When the battery capacity reaches 95%, the LED turns  
solid green.  
The charge stops when the battery is fully charged and the  
LED remains green. There is no risk of overcharge if the bat-  
tery remains in the charge slot.  
A full charge will take 2.5 to 3.0 hours for a 5000 mAh battery.  
6
Psion Teklogix CH4000 Quick Reference Guide  
 
     
3.3 Operating The USB Dock  
The CH4000 Desktop Docking Station offers a rear-mounted host or  
device USB connection to the Ikôn. The Ikôn supports communica-  
tion with low- and full-speed USB 1.1 compliant devices and hosts  
through the docking station.  
®
The Type A receptacle may be used for ActiveSync among other  
applications typical for a Type A port (see Figure 3.1).  
Move the sliding door selector to alternate between the Type A and  
Type B USB ports.  
Figure 3.1 Desktop Docking Station Rear View  
Sliding Door Type A USB Port DC Jack  
DC Jack  
Type B USB Port  
Sliding Door  
Psion Teklogix CH4000 Quick Reference Guide  
7
 
   
4. Cleaning The CH4000  
Important: Do not immerse the unit in water. Dampen a soft  
cloth with mild detergent to wipe the unit clean.  
Use only mild detergent or soapy water on a slightly damp  
cloth to clean the CH4000. Avoid abrasive cleaners, solvents  
or strong chemicals for cleaning. The plastic case is suscepti-  
ble to harsh chemicals. The plastic is partially soluble in oils,  
mineral spirits and gasoline. The plastic slowly decomposes  
in strong alkaline solutions.  
To clean ink marks from the label, use isopropyl alcohol.  
5. Troubleshooting  
5.1 Docking Station Does Not Seem To  
Power On.  
When first connected to the DC power supply, the spare  
charger LED should turn ON and remain on for 3 seconds.  
If not, the charger is defective and requires service.  
5.2 The Ikôn Charge Indicator LED Stays Off.  
When an Ikôn is docked into a powered CH4000 and its charge indi-  
cator LED stays off, there could be a problem with the Ikôn or with  
the docking station. Use an Ikôn with a properly functioning charge  
indicator to isolate the problem.  
8
Psion Teklogix CH4000 Quick Reference Guide  
 
       
5.3 The Ikôn Charge Indicator LED Is Fast  
Flashing Green.  
If the Ikôn charge indicator fast flashes green when the Ikôn  
is docked:  
Remove the Ikôn and disconnect the adaptor DC  
power cable.  
Wait at least 20 seconds, and then plug the cable in again.  
If the Ikôn indicator still shows a fault, the Ikôn  
requires service.  
5.4 Spare Battery LED Fast Flashes Green With A  
Battery Installed.  
Try inserting a battery that is known to be working with  
another charger.  
If the charge slot LED continues to fast flash green with the  
known working battery, the charger is defective and  
requires service.  
Your Psion Teklogix battery and desktop docking station are  
carefully designed for safety and capacity performance in  
accordance with IEEE 1725. If the battery or charger are not  
Psion Teklogix approved products, or the safety mechanism is  
faulty, the spare charge slot LED or Ikôn LED will rapidly  
flash green.  
5.5 Spare Battery LED Does Not Turn On When A  
Battery Is Installed.  
Inspect the charge slot contacts for damage (are they bent,  
flattened, twisted or broken?).  
Reinstall the battery and check that it is fully seated in  
the slot.  
Psion Teklogix CH4000 Quick Reference Guide  
9
 
     
Try inserting a battery that you know to be working in the  
charger slot.  
Disconnect and reconnect the DC adaptor, and check that the  
spare battery LED indicator flashes at power-up.  
If the charge slot fails to charge the known working battery, it  
is defective and requires service.  
6. Support Services & Worldwide Offices  
Psion Teklogix provides a complete range of product support serv-  
ices to its customers worldwide. These services include technical  
support and product repairs.  
6.1 Technical Support  
For technical support in North America:  
Call Toll free: +1 800 387 8898 Option3 or  
Direct Dial: +1 905 813 9900 Ext. 1999 Option 3  
For technical support in EMEA (Europe, Middle East and Africa),  
please contact the local office listed in the website below:  
For technical support in Asia, please contact the local office listed in  
the website below:  
Technical Support for Mobile Computing Products is provided via  
e-mail through the Psion Teklogix customer and partner extranets.  
appropriate Teknet link on the home page. Then click on the “Login”  
button or the “Register” button, depending on whether you have pre-  
10  
Psion Teklogix CH4000 Quick Reference Guide  
 
   
viously registered for Teknet. Once you have logged in, search for  
the “Support Request Form”.  
6.2 Product Repairs  
For repair service in North America:  
Call Toll free: +1 800 387 8898 Option 2 or  
Direct Dial: +1 905 813 9900 Ext. 1999 Option 2  
For repair service in EMEA (Europe, Middle East and Africa),  
please contact the local office listed in the website below:  
For repair service in Asia, please contact the local office listed in the  
website below:  
6.3 Worldwide Offices  
COMPANY HEADQUARTERS  
CANADIAN SERVICE CENTRE  
Psion Teklogix Inc.  
2100 Meadowvale Blvd.  
Mississauga, Ontario  
Canada L5N 7J9  
Psion Teklogix Inc.  
7170 West Credit Ave., Unit #1  
Mississauga, Ontario  
Canada L5N 7J9  
Tel:  
+1 905 813 9900  
Tel: +1 800 387 8898 Option 2 - or -  
Direct:+ 1 905 813 9900Ext. 1999, Option 2  
Fax: + 1 905 812 6304  
Fax: +1 905 812 6300  
Psion Teklogix CH4000 Quick Reference Guide  
11  
 
   
NORTH AMERICAN HEADQUARTERS  
AND U.S. SERVICE CENTRE  
INTERNATIONAL SUBSIDIARIES  
(see also www.psionteklogix.com)  
Psion Teklogix Corp.  
3000 Kustom Drive  
Hebron, Kentucky  
USA 41048  
Psion Teklogix S.A.  
La Duranne  
135 Rue Rene Descartes  
BP 421000  
13591 Aix-En-Provence  
Cedex 3; France  
Tel: +1 859 371 6006  
Fax: +1 859 371 6422  
Tel: +33 4 42 90 88 09  
Fax: +33 4 42 90 88 88  
12  
Psion Teklogix CH4000 Quick Reference Guide  
 
 
400283 Rev.3  
8000160  
8000160  
 

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