Bissell Vacuum Cleaner 7950 User Manual

ProHeat®  
SELF PROPELLED  
U S E R ’ S G U I D E  
7950 SERIES  
3
Safety Instructions  
4
Product View/Accessories  
Assembly  
5
6-17  
Features / Operations  
Routine Maintenance  
17-19  
Troubleshooting  
20-21  
22  
Consumer Services  
23  
Replacement Parts  
24  
Warranty  
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IMPORTANT SAFETY INSTRUCTIONS  
Keep openings free of dust, lint, hair, etc.  
Do not point attachment nozzle at people  
or animals  
When using an electrical appliance, basic  
precautions should be observed, including  
the following:  
Keep appliance on a level surface.  
Turn off all controls before unplugging.  
Unplug before attaching the TurboBrush.  
Read all instructions before using your  
®
ProHeat  
®
WARNING:To reduce the risk of  
Be extra careful when cleaning stairs.  
Close attention is necessary when used by or near  
children.  
WARNING: The Power Cord on this product  
contains lead, a chemical known to the State of  
California to cause birth defects or other  
reproductive harm.  
fire, electric shock, or injury:  
Do not immerse.  
Use only on surfaces moistened by  
cleaning process.  
Always connect to a properly grounded outlet.  
See Grounding Instructions.  
Unplug from outlet when not in use and before  
conducting maintenance or troubleshooting.  
Do not leave machine when it is plugged in.  
Do not service machine when it is plugged in.  
Do not use with damaged cord or plug.  
If appliance is not working as it should, has  
WASH HANDS AFTER HANDLING.  
SAVE THESE INSTRUCTIONS.  
THIS MODEL IS FOR HOUSEHOLD USE ONLY.  
Commercial use of this unit voids the  
manufacturer’s warranty.  
been dropped, damaged, left outdoors, or  
dropped into water, have it repaired at an  
authorized Service Center.  
Use indoors only.  
Do not pull or carry by cord, use cord as a handle,  
close door on cord, pull cord around sharp corners  
or edges, run appliance over cord, or expose cord to  
heated surfaces.  
Do not carry the appliance while in use.  
Do not unplug by pulling on cord. Unplug by  
grasping the plug, not the cord.  
Do not handle plug or appliance with wet hands.  
Do not put any object into appliance openings, use with  
blocked opening, or restrict air flow.  
Do not expose hair, loose clothing, fingers or  
body parts to openings or moving parts.  
Do not pick up hot or burning objects.  
Do not pick up flammable or combustible materials  
(lighter fluid, gasoline, kerosene, etc.) or use in the  
presence of explosive liquids or vapor.  
Do not use appliance in an enclosed space filled with  
vapors given off by oil base paint, paint thinner, some moth  
proofing substances, flammable dust, or other explosive or  
toxic vapors.  
Do not pick up toxic material (chlorine bleach,  
ammonia, drain cleaner, gasoline, etc.).  
Do not modify the 3-prong grounded plug.  
Do not allow to be used as a toy.  
Do not use for any purpose other than described  
in this User’s Guide.  
Do not operate the appliance unless the belt door is  
securely assembled in the location provided.  
GROUNDING INSTRUCTIONS  
This appliance must be connected to a grounded wiring  
system. If it should malfunction or break down, grounding  
provides a safe path of least resistance for electrical  
current, reducing the risk of electrical shock. The cord for  
this appliance has an equipment-grounding conductor  
and a grounding plug. It must only be plugged into  
an outlet that is properly installed and grounded in  
accordance with all local codes and ordinances.  
Grounded  
Outlets  
Grounding Pin  
WARNING: Improper connection  
of the equipment-grounding conductor can  
result in a risk of electrical shock. Check  
with a qualified electrician or service  
person if you aren’t sure if the outlet is  
properly grounded. DO NOT MODIFY THE  
PLUG. If it will not fit the outlet, have a  
proper outlet installed by a qualified  
electrician. This appliance is designed for  
use on a nominal 120-volt circuit, and has  
a grounding attachment plug that looks  
like the plug in the drawing above. Make  
certain that the appliance is connected to  
an outlet having the same configuration as  
the plug. No plug adapter should be used  
with this appliance.  
Use only manufacturer’s recommended attachments.  
To reduce the risk of fire and electric shock  
due to internal component damage, use only  
cleaning products formulated by BISSELL for  
use in this appliance. See the Cleaning Fluid  
section of this manual.  
3
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Trigger  
Power  
Switch  
SmartTemp®  
Switch  
Upper  
Handle  
Tool Caddy  
Power Cord  
Quick Release  
Scotchgard™  
Applicator  
Tool Storage  
Crevice Tool  
Storage  
(If included)  
Tank-in-  
Tank™  
Screws  
Upper  
Handle  
Screws  
Tough Stain  
Brush Storage  
®
Turbo Brush  
Powerdrive  
Knob  
Flex Hose  
Carry  
Lower Handle  
Handle  
Handle  
Release  
Accessories  
SmartTemp®  
Ready Light  
*All items may not be included with your model.  
More tools are available. To order replacement parts  
or tools please refer to page 23.  
Flow Indicator  
(Filter Inside)  
SmartMix®  
Dial  
ReadyTools™  
Dial  
4” Upholstery Tool  
(Available on select  
models only.)  
Tough Stain Brush PreTreat Wand  
(Available on select  
SmartMix®  
Tank  
models only.)  
Spraying Crevice Tool  
(Available on select models only.)  
Bare Floor Attachment  
(Available on select models only.)  
Belt Access Door  
DirtLifter®  
PowerBrush  
Floor Nozzle Window  
SUCTION  
BRUSH  
Scotchgard™  
protector  
cartridge  
Tool Bag  
8 oz.  
16 oz.  
16 oz. BISSELL  
Fiber Cleansing  
Formulawith  
Scotchgard™  
Protector  
Hard Floor Tough Stain  
Applicator  
Tool  
TurboBrush®  
(Available on select  
models only.)  
SolutionsPreCleaner™  
(Available for  
purchase)  
(Available for  
purchase)  
4
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How to Use This Guide  
WARNING:  
Do Not plug in your cleaner  
until you have completely  
assembled it per the following  
instructions and are famil-  
iar with all instructions and  
operating procedures.  
This User’s Guide has been designed to help you get the utmost  
satisfaction from your BISSELL ProHeat Self Propelled deep cleaner.  
You’ll find assembly and operating instructions, safety precautions,  
as well as maintenance and troubleshooting instructions. Please read  
this Guide thoroughly before assembling your deep cleaner.  
Pay particular attention to the product diagram, assembly  
instructions, and part names. Locate and organize all parts before  
assembly. Familiarize yourself with the parts and where they  
go. Following this User’s Guide will greatly enhance your ability  
to get the most performance from your BISSELL ProHeat Self  
Propelled for many years.  
1.  
Your ProHeat comes in 3, easy to assemble  
components plus accessories.  
Upper Handle  
Lower Handle  
Tool Caddy  
Powerdrive Knob  
The only tool you will need to assemble your cleaner is a Phillips  
head  
screwdriver.  
2.  
How to Put It Together  
Refer to Assembly Diagram on page 4  
Make sure the Powerdrive Knob is in the “ON” position.  
1.  
Slide Upper Handle onto Lower Handle.  
2.  
3.  
Tighten  
Completely  
Insert 2 screws into lower holes while gently pushing  
down on Upper Handle. See drawing for exact location.  
3.  
Tighten screws completely.  
Position Tool Caddy on back of unit. Insert 4 screws until snug.  
4.  
Snap tools into storage on the Tool Caddy as shown in  
figure 4.  
4.  
5.  
ProHeat assembly is now complete.  
5.  
5
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Special Features of your BISSELL ProHeat Self Propelled  
Self Propelled Powerdrive  
The ProHeat Self Propelled home cleaning system is the first and  
only deep cleaner with a powerdrive. The Self Propelled feature  
allows you to clean forward and backward using a minimum  
amount of effort while maximizing cleaning.  
Simply turn the Powerdrive Knob to the “ON” position.  
1.  
Push the handle slightly forward to engage the  
powerdrive in the forward motion and pull slightly back for  
2.  
ease of motion on the backward pass.  
The Powerdrive Knob may be turned to the “OFF” position  
for transporting the machine, or for maneuvering around  
delicate furniture.  
3.  
The BISSELL SmartClean® System  
The ProHeat is a home cleaning system that heats hot tap water and  
automatically mixes it with Fiber Cleansing Formula. The solution is  
heated as it is applied to the carpet with Fiber Cleansing Formula.  
The combination of heated cleaning solution, powered brushes and  
suction provide a safe and thorough method of cleaning.  
SmartTemp®  
Temperature control automatically heats the cleaning solution  
as it is being applied to the carpet * to safely optimize  
cleaning effectiveness.  
The Power Switch on the handle controls power to the  
SmartTemp Ready Light  
machine; both switches must be ON ( I ) for SmartTemp  
1.  
to work.  
The SmartTemp Switch is found on the handle, near the  
Power Switch. You may choose not to use the SmartTemp  
feature if you are cleaning delicate wool or oriental rugs.  
2.  
*SmartTemp heats the cleaning solution for carpet  
and bare floor application only. It does not heat  
solution sprayed through the accessory tools.  
The SmartTemp Ready Light indicates when the heater is  
ON ( I ). It is found on the front of the handle where it is  
easy to see while you clean.  
3.  
Note: Allow 1 minute for the built-in heater to  
warm-up before cleaning. The ProHeat will be fully  
warmed and will provide optimal performance after  
a minute of continuous heated cleaning.  
SmartTemp increases the water temperature approximately  
25° and will not allow it to exceed 180.°  
4.  
6
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SmartMix®  
SmartMix  
Tank  
Provides custom solution control for each cleaning job.  
1.  
Lift the SmartMix concentrate tank up and out of the  
machine base.  
1.  
Turn the tank over so that the valve cap is in an upward  
position. Unscrew the valve cap and fill the tank to the fill  
line with BISSELL Fiber Cleansing Formula.  
2.  
Replace the valve cap turning until snug.  
3.  
2.  
5.  
Replace SmartMix concentrate Tank.  
4.  
Choose the SmartMix setting that fits the cleaning job.  
5.  
Water Rinse / Carpet Protector -This setting  
must also be used when applying the carpet  
protectant through the applicator, to prevent the  
pump from temporarily losing its prime.  
D
SmartMix  
Dial  
Normal- automatically provides the best mix of  
water and concentrate for most cleaning jobs.  
High Traffic- automatically mixes the right amount  
of water and concentrate to dissolve tough grime  
and heavy soil. Note: Residual cleaning materials  
left in carpet from other products may cause  
excessive foaming when picked up. If foam is  
overflowing tank, move SmartMix Dial to “Water  
Only” position until the condition stops.  
Note: Both the SmartMix Tank and the clean  
water tank must have liquid in them for  
the machine to spray. If one tank is empty,  
the machine will temporarily lose its  
prime and not apply either cleaning  
solution or water only.  
Tip:  
Deep Cleaning  
stairs and high  
traffic areas on  
a regular basis  
and using the  
Scotchgard  
protector can  
prolong carpet  
life.  
DirtLifter® PowerBrush  
WARNING:  
To reduce the risk of fire,  
use only BISSELL Deep  
Cleaning Formula for full  
size machines in your  
ProHeat. Use of cleaning  
formulas which contain  
lemon or pine oil may  
damage this appliance and  
void warranty. Chemical  
spot cleaners or solvent  
based soil removers  
The powered brush roll at the floor nozzle is designed to  
enhance cleaning performance. The bristle pattern lifts out the  
deep down dirt while gently grooming carpet fibers. The floating  
suspension self-adjusts to all carpet heights and protects  
your carpet if you leave the power switch ON ( I ). When the  
machine handle is in the fully upright position, Carpet Saver™  
automatically raises the brush off the carpet.  
should not be used. These  
products may react with  
the plastic materials used  
in your ProHeat, causing  
cracking or pitting.  
7
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Tank-in-Tank™  
Our Tank-in-Tank system is designed with a bladder inside for  
clean water. As you clean, the Bladder will empty. Dirty water  
collects in the tank outside the Bladder.  
1.  
Step on Handle Release to lay the machine handle  
down out of the way.  
1.  
Lift the Tank-in-Tank handle. The handle locks the  
lid in place.  
2.  
Handle  
Release  
Carry it like a bucket to fill at the sink.  
3.  
Note: You may notice hair and debris deposits  
Lift and Carry  
on the carpet that were loosened by the  
brushing action (especially with newer  
carpets that have never been deep cleaned  
before). This debris should be picked up  
and thrown away. Debris that deposits in  
the Brush Belt should be cleaned between  
uses to keep the Belts running free.  
2.  
Rotate Handle to  
Unlatch  
Set the tank down and rotate the handle forward to  
unlatch the lid. Lift off and set the lid aside.  
4.  
4.  
Find the mouth of the Bladder and fill to the bottom  
of the neck with clean hot tap water. *Do not boil or  
microwave water as it can destroy the Bladder.  
Note: Fill the Bladder with clean hot tap water only.  
5.  
Replace the Tank Lid matching the lid and tank edges.  
Handle must be in the forward position to reinstall.  
5.  
6.  
Fill Bladder only with  
clean hot tap water  
Rotate the handle to the carrying position to re-latch  
the lid.  
7.  
Replace tank in machine base, seating firmly in place.  
8.  
Rotate handle back down to the latched position.  
Note: Both the SmartMix Tank and the clean  
9.  
water tank must have liquid in them for  
the machine to spray. If one tank is empty  
the machine will not apply either cleaning  
solution or water only.  
9.  
Latched  
When It’s Time to Empty Tank-in-Tank™  
3.  
Rotate Handle to  
Unlatch  
Remove the Tank-in-Tank, following steps 1 and 2 above.  
1.  
Carry the Tank-in-Tank, like a bucket, to the sink where  
you will dispose of the dirty water.  
Pour out  
dirty water  
2.  
4.  
Remove Tank Lid by rotating handle forward to unlatch  
lid and lifting lid off tank.  
3.  
Pour out dirty water.  
4.  
8
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When It’s Time to Empty Tank-in-Tank(continued)  
After each use, remove and rinse the lint screen located  
on the Tank Lid.  
5D  
Lint Screen  
5C  
5.  
A. Remove tank assembly from unit.  
B. Remove Tank Lid.  
C. Remove lint screen and rinse off debris.  
D. Reinsert lint screen on Tank Lid. The screen will  
click into place  
E. Replace Tank Lid.  
F. Reinsert tank assembly into unit.  
Refill with clean tap water following, steps 5 through 9  
on page 8, and refill the SmartMix Tank with BISSELL  
Fiber Cleansing Formula as necessary.  
Fill Bladder  
only with clean  
hot tap water  
6.  
7.  
6
When the cleaning job is complete, rinse out the  
Tank-in-Tank by rinsing clean water between the Bladder  
and tank.  
Return Tank-in-Tank to the machine, following steps 6  
through 9 on page 8.  
8.  
9.  
8
Refer to the Maintenance section, page. 17 for the  
final cleanup.  
Latched  
The Flow Indicator  
The Flow Indicator is located on the machine base. It spins when the  
trigger is pressed to indicate that the machine is applying  
cleaning solution to the floor. It will stop spinning to indicate that the  
SmartMix Tank or Bladder needs to be refilled, or when the trigger is  
released. Flow Indicator does not spin when the Ready Tools Dial is  
set to Tool setting.  
Tip:  
A special red  
float device  
in the tank will  
cause the cleaner  
to stop removing  
solution from the  
carpet and the  
motor sound will  
rise in pitch to  
let you know the  
dirty water tank  
is full.  
Tip:  
Thorough  
ReadyTools Dial  
vacuuming  
before deep  
cleaning will  
prevent early  
clogging of  
lint trap.  
This provides above floor cleaning with the flip of a switch.  
Just choose the cleaning tool or protector applicator, attach  
to the flex hose and ProHeat is ready to clean upholstery,  
stairs or apply extra protection against dirt and tough stains,  
when using the Scotchgard protector applicator.*  
*Set the dial to Floor Cleaning when cleaning  
carpets or bare floors or set it to Tools/PreTreat  
when using the flex hose attachments or for  
pre-treating floors, or when applying the  
Scotchgard protector applicator.  
Flow Indicator  
*SmartTemp heats the cleaning solution for carpet  
and bare floor application only. It does not heat  
solution sprayed through the accessory tools.  
T
TOOLS  
PRETREA  
FLOOR  
CLEANING  
ReadyTools Dial  
9
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Operation  
Before You Clean Carpets  
Plan activities to give carpet time to dry.  
1.  
2.  
3.  
4.  
Remove easily moved furniture from the room (chairs,  
lamps, coffee tables, etc).  
9
EXIT  
12  
10  
3'  
7
Vacuum thoroughly to pick up loose debris and pet hair  
before using the ProHeat Self Propelled.  
1
T
AR  
HERE  
6
ST  
5
2
4'  
Plan your cleaning route to leave an exit path. It is best  
to begin cleaning in the corner farthest from your exit.  
Machine Preparation  
Set up the machine following instructions in  
the Features section, pages 6-9.  
1.  
2.  
Use Fiber Cleansing Formula in the SmartMix Tank when  
cleaning carpets, stairs or upholstery. Use clean water in  
the SmartMix Tank for gentle cleaning, rinsing, or when  
applying carpet protectant.  
Choose the SmartMix setting to match the  
cleaning job.  
3.  
4.  
Set the ReadyTools Dial to either Tools/PreTreat or  
Floor Cleaning.  
PreTreating  
Pretreating is recommended to improve cleaning  
effectiveness for heavily soiled carpet, high traffic  
areas such as entryways and hallways, or stairs.  
Tip:  
Set the SmartMix Dial to High Traffic.  
Try pretreating  
stairs or entry  
ways with  
1.  
Set ReadyTools Dial to PreTreat.  
BISSELL  
2.  
3.  
Tough Stain  
PreCleaner  
Then deep  
.
Plug into a proper outlet and turn ON ( I ) both the  
Power and SmartTemp Switches.  
clean with the  
®
SmartMix  
While pressing the Trigger, slowly make several passes  
over the area to be cleaned. Caution: Do not overwet.  
Dial set on  
High Traffic.  
4.  
5.  
Turn the machine Power switches OFF ( O ) and let  
BISSELL Deep Cleaning Formula dissolve the tough  
soil for 1-2 minutes before continuing.  
10  
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Carpet Cleaning  
Plug into a proper outlet and turn the Power and  
SmartTemp Switches ON ( I ). Allow 1 minute for the  
built-in heater to warm-up before cleaning. The ProHeat  
will be fully warmed and will provide optimal performance  
after a minute of continuous heated cleaning.  
1.  
2.  
ATTENTION  
BERBER CARPET  
While pressing the Trigger, make one slow forward wet  
pass and another one back. Let the SmartTemp heated  
formula and DirtLifter PowerBrush do the work for you.  
Caution: Do not overwet.  
Note: Take care not to run over loose objects  
or edges of area rugs. Stalling brush may  
result in premature belt failure.  
OWNERS:  
Some Berber Carpets have a  
tendency to fuzz with wear.  
Repeated strokes in the  
same area with an ordinary  
vacuum or deep cleaner may  
aggravate this condition.  
Please see Stain Removal  
instructions on page 12.  
Release the Trigger and make one slow forward and back  
pass over the same area to remove any residual dirty water.  
3.  
4.  
Repeat cleaning passes until solution being pulled up  
appears clean. For the most thorough clean, use slow  
forward and backward passes.  
Continue passes without pressing the trigger until you  
can’t see any more water being pulled up.  
Note: Both the SmartMix Tank and the clean  
water tank must have liquid in them for  
the machine to spray. If one tank is empty  
the machine will not apply either cleaning  
solution or water only.  
5.  
When the cleaning job is complete refer to the  
Maintenance/Storage section for machine cleanup  
and storage instructions on pages 17-19.  
6.  
D
Cleaning Fluid Section  
Keep plenty of genuine BISSELL  
Fiber Cleansing Formulaand  
Scotchgardprotector cartridges  
on hand so you can clean and pro-  
tect whenever it fits your schedule.  
Always use genuine BISSELL deep  
cleaning formulas. Non-BISSELL  
cleaning solutions may harm the  
machine and void the warranty.  
Keep plenty of genuine BISSELL Fiber Cleansing Formula™ and  
Scotchgard™ protector cartridges on hand so you can clean and  
protect whenever it fits your schedule. Always use genuine  
BISSELL deep cleaning formulas.  
WARNING:  
To Reduce the Risk of Fire and Electric Shock  
due to internal componet damage, use only  
BISSELL cleaning fluids intended for use  
with the deep cleaner.  
48 oz. BISSELL 48 oz. BISSELL 48 oz. BISSELL 48 oz. BISSELL  
Fiber Cleansing Multi-Allergen  
Pet Odor and  
Natural Orange  
Formulawith  
Scotchgard™  
Protector  
Removal™  
Formulawith  
Scotchgard™  
Protector  
Soil RemovalExtract Formula  
Formulawith  
Scotchgard™  
Protector  
with Scotchgard™  
Protector  
item # 0740  
item # 0710  
11  
item # 0720  
item # 0730  
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Stain Removal  
Do Not Delay! Failure to attend to an accident soon after it occurs  
may cause it to set and become permanent.  
Before treating any stain, follow these pre-treatment steps:  
Blot up liquids with an absorbent cloth or paper towels.  
White materials are recommended because certain dyes  
may bleed and make the stain worse.  
1.  
Gently scrape up semi-solids with a spoon or spatula.  
Do not use a knife or other utensil with sharp edges  
because it could damage the carpet or upholstery.  
2.  
If the area has dried, remove the remaining semi-solids  
and residue with a sweeper or vacuum.  
3.  
Be sure to pre-test any spot removal solutions or chemicals  
on an inconspicuous area first. This is extremely important;  
4.  
some dyes and materials could be damaged or discolored  
by a cleaning solution. If such a change should occur, try a  
different solution or call a professional. If cleaning on Berber  
Carpet gently run your machine over a hidden area. If no  
fuzzing occurs, continue cleaning in soiled area.  
Use one of the following methods to Preclean the stain:  
Using Bissell Tough Stain PreCleaner, generously  
spray evenly over soiled area, do not overwet carpet.  
Wait 3 – 5 minutes. Gently work the solution by blotting  
area with a clean, damp, color safe cloth.  
5.  
or  
Use your BISSELL deep cleaner as a Precleaner. With  
one of the tools attached to hose, set the Ready Tools  
Dial to Pretreat and the SmartMix Dial to the High Traffic  
setting. Spray the area with solution and allow the Deep  
Cleaning formula to penetrate for 3-5 minutes.  
Once the Precleaning is complete, use the attached tool  
to gently scrub the stain with back and forth strokes.  
6.  
Allow to dry. Some difficult stains may require a second  
treatment.  
7.  
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TurboBrush®  
(Available on select models only)  
Assembly  
Unplug cleaner from the outlet before attaching TurboBrush. Attach  
TurboBrush to the Flex Hose by pressing tool onto the Grip/Trigger  
until button snaps into hole. Make certain tool is securely in place.  
Use  
Move the TurboBrush switch to the “BRUSH” position.  
This activates the brush when the unit is running.  
1.  
Place the tool directly on the soiled surface. Apply  
downward pressure on the tool and pull toward you while  
2.  
pulling trigger to spray cleaning solution.  
SUCTION  
BRUSH  
Release the spray trigger and move the switch to the  
SUCTION” position. Vacuum the area until no more  
cleaning solution can be removed.  
3.  
Repeat steps 1-3 until no more dirt can be removed.  
Caution: Do not overwet.  
4.  
When You’re Done  
Disconnect the TurboBrush from the Flex Hose by pushing  
down on the button lock and pulling straight off.  
1.  
Once removed from the Flex Hose, the TurboBrush can  
be cleaned.  
2.  
A) Move the switch to the “SUCTION” position  
B) Rinse under running water.  
C) Check spray nozzle for dirt. If necessary, clean with  
a soft bristle brush.  
D) Replace TurboBrush in its special storage  
location on the Tool Caddy in back.  
(available on select models only)  
13  
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Scotchgardprotector Applicator (Optional)  
The Scotchgard protector applicator (with formula included) can be used to  
help retain the carpet cleanliness you achieve with your ProHeat machine.  
For best results the post cleaning treatment should be applied while the  
carpet is still wet or damp. It is recommended that the Scotchgard protector  
is applied every 12 months in all carpeted areas, and after every deep  
cleaning for high traffic areas such as entryways and stairs.  
Immediately after cleaning and rinsing your carpets, empty the  
Tank-in-Tank and refill the Bladder with clean hot tap water.  
(See pages 7 & 8 for instructions.)  
1.  
Set the ReadyTools Dial to Tools/Pretreat.  
2.  
Flush water through the hose to eliminate cleaning solution  
from the tube by spraying water through the hose without  
3.  
attachments into a sink for 15-30 seconds.  
Attach cartridge to the applicator tool, following instructions  
on cartridge.  
4.  
Turn the SmartMix Dial to the Water Rinse/Carpet Protectant Setting.  
5.  
Place the Scotchgard protector applicator onto the end of the Flex  
Hose. The water from the Tank-in-Tank will automatically mix with  
6.  
the concentrated protectant formula contained in the cartridge.  
Before applying Scotchgard protector, test a small, hidden area  
Tip:  
If clogged, soak  
applicator tool  
in hot tap water  
before using.  
for colorfastness. Examine area when dry. If color is affected,  
7.  
do not use. For upholstery, look for manufacturer’s cleanability  
code tag. Use on fabrics coded “W” or “WS”. If coded “S” or  
“X” do not use. Not recommended for use on velvet, silk vinyl,  
leather or 100% cotton upholstery.  
Plan your route to leave an exit path. It is best to begin  
protecting in the corner farthest from your exit.  
8.  
Apply Scotchgard protector in a slow sweeping motion with a  
slight overlap of the treated area. For best coverage, follow the  
9.  
guide on the cartridge.  
One 8 oz. cartridge protects 200 square feet (18.6 square  
meters). This is equal to two average size rooms (each at 10 x  
10 feet or 3 x 3 meters. Periodically check the product level in  
the bottle to ensure best coverage.  
10.  
Be careful not to spray the protector onto furniture or fabric  
that has not been tested for colorfastness. If this does occur,  
wipe off the protector.  
11.  
Remove bottle from applicator tool. If concentrate is left, put  
the cap on and store at room temperature for later use.  
12.  
With applicator tool still on the end of Flex Hose, spray clean  
hot water into sink to avoid any future clogging.  
13.  
Store tool on the back of unit in the caddy.  
14.  
14  
ug310-5861_7950_205.indd 14  
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How to Clean Upholstery and Small Areas  
Important - Check Upholstery Tags  
Check manufacturer’s tag before cleaning. “W” or “WS” on the  
tag means you can use your ProHeat. If the tag is coded with  
“X” or “S” (with a diagonal strike through), or says “Dry Clean  
Only,” do not proceed. The Scotchgardprotector is not  
recommended for use on velvet, silk, 100% cotton upholstery,  
vinyl or leather. If manufacturer’s tag is missing or not coded,  
check with your furniture dealer.  
1.  
Check for colorfastness in an inconspicuous place.  
2.  
3.  
Manufacturer’s tag  
If possible, check upholstery stuffing. Colored stuffing  
may bleed through fabric when wet.  
Plan activities to give upholstery time to dry.  
WARNING:  
To reduce the risk of inju-  
ry, be extra careful when  
cleaning stairs. Make  
sure machine is secure  
and level.  
4.  
5.  
Vacuum thoroughly to pick up loose debris and pet hair.  
Use a vacuum with a brush attachment and a crevice  
tool to clean in fabric folds and tufts.  
Machine Preparation  
Tip:  
Set up the machine following instructions in the Features  
section, pages 6-9.  
Use the BISSELL  
Pet Odor and  
1.  
2.  
3.  
Use Fiber Cleansing Formula in SmartMix Tank.  
Soil Removal  
Formula to deep  
clean pet odor  
and soil.  
Set the ReadyTools dial to Tools or PreTreat.  
* SmartTemp heats the cleaning solution for carpet  
and bare floor application only. It does not heat  
solution sprayed through the accessory tools.  
Tip:  
Set SmartMix Dial to Normal.  
Deep cleaning  
carpeting and  
upholstery with  
BISSELL Multi-  
4.  
Cleaning Technique  
Allergen Removal  
Formula regularly  
can reduce dust  
mite waste and  
allergens in  
Choose the 4” Small Area Tool, the Tough Stain Brush, or  
the Spraying Crevice Tool and connect to the Flex Hose.  
1.  
your home.  
Plug into a proper outlet and turn Power Switch ON ( I ).  
2.  
3.  
While pressing the Trigger, slowly move the spraying tool back  
and forth over the soiled surface. Release the Trigger to  
suction soiled water.  
Continue to clean soiled area, working in small sections,  
until no more dirt can be removed.  
4.  
5.  
Caution: Do not overwet.  
When the cleaning job is complete refer to the  
Maintenance section for machine cleanup and storage  
instructions on pages 17-19.  
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Cleaning Bare Floors  
Tilt  
Handle  
Back  
The Bare Floor Tool (available with select models only)  
provides effective cleaning for linoleum, vinyl, and tile floors.  
Caution: Do not use on hardwood floors.  
Use BISSELL Hard Floor Solutions™.  
1.  
2.  
3.  
4.  
5.  
Handle Release  
Vacuum or sweep thoroughly to pick up loose debris and pet hair.  
Remove easily moved furniture from the room, (chairs, tables, etc.)  
Plan your cleaning route to leave an exit path.  
Carrying  
Plan activities to allow 30 minutes for the floor to dry completely.  
Attach the Bare Floor Tool  
Step on the Handle Release to lay the machine handle down.  
1.  
2.  
3.  
Remove the Tank-in-Tank from the machine base.  
Lift the machine base to expose the underside of the Floor  
Nozzle Window.  
Attach Bare Floor Tool to Floor Nozzle Window with long tab to  
the right side (ReadyTools side) of the nozzle.  
4.  
Floor Nozzle  
First attach left side (short tab) catching tab over nozzle edge.  
5.  
6.  
Gently bend long tab (right side) outward to easily snap over  
edge of clear nozzle on left.  
Bottom Front Edge  
of Floor Nozzle  
Bare Floor  
Snap Together  
Cleaning Tool  
Machine Preparation  
Set up machine following instructions in the Features  
section, pages 6-9. Be sure to thoroughly rinse out any  
remaining Fiber Cleansing Formula from the SmartMix Tank to  
prevent slippery linoleum, vinyl, and tile floors. Use BISSELL  
Hard Floor Solutions in the SmartMix Tank.  
1.  
Check ReadyTools Dial - it should be set on Floor Cleaning.  
Set the SmartMix setting to Normal.  
2.  
3.  
4.  
D
Plug into a proper outlet and turn Power Switch ON ( I ). Turn  
SmartTemp Switch ON ( I ). The SmartTemp Ready Light  
illuminates and the ProHeat is ready to clean.  
16  
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Bare Floor Cleaning Technique  
Slowly move the machine nozzle with Bare Floor Tool forward  
and back over soiled surface one time while pressing the  
Trigger. Caution: Do not over wet.  
1.  
WARNING:  
To reduce the risk of fire,  
electric shock or injury  
unplug from outlet before  
servicing.  
Repeat the motion without pressing the Trigger using the Bare  
Floor Tool to squeegee and suction up the dirty water.  
2.  
3.  
4.  
5.  
Repeat steps 1 and 2 backing along the exit path.  
Allow about 30 minutes for the floor to dry completely.  
Tip:  
SmartMix Tank  
may be stored  
with concentrate  
ready for your  
next cleaning job.  
Make sure dial  
is turned to the  
Water Rinse/  
When the cleaning job is complete, refer to the Maintenance/  
Storage section below.  
To remove Bare Floor Tool gently bend long tab (right side)  
outward and pull tool down away from nozzle. Rinse  
thoroughly, dry and store  
6.  
Carpet Protector  
Setting when  
storing.  
Maintenance/Storage  
Turn Power and SmartTemp switches OFF ( O ).  
Unplug power cord from the outlet .  
1.  
2.  
3.  
4.  
5.  
6.  
7.  
D
Coil Flex Hose around storage brackets on the Tool Caddy.  
Coil Power Cord around Power Cord Quick Release.  
Remove and rinse tools in clean, running water. Dry and  
replace on tool caddy.  
Remove Tank-In-Tank, dispose of dirty water. See Features  
section, pages 7-9.  
Rinse out Tank-In-Tank and replace on the machine; Clean out  
lint trap.  
Clean out the Flow Indicator Filter each time it is used to ensure  
best cleaning performance. Unscrew the Flow Indicator Cap, lift out  
the red rotor and white filter. Rinse all 3 parts in tap water. Replace  
the filter with the post facing upward. Replace the rotor. Replace the  
Flow Indicator Cap; turn until snug, do not over-tighten.  
8.  
Note: SmartMix Tank may be stored with concentrate  
ready for your next cleaning job. Make sure dial is turned  
to the Water Rinse/Carpet Protector Setting when storing.  
Cap  
Wipe all exterior surface with a soft cloth.  
9.  
Rotor  
Filter  
Store cleaner upright in a protected, dry area.  
10.  
11.  
Note: ProHeat uses water and must not be stored where  
there is a danger of freezing. Freezing will  
damage internal components and void the warranty.  
When carpet is dry, vacuum again to remove hair and fuzz  
that the ProHeat may have loosened.  
17  
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Pump Belt and Brush Belt Replacement  
2
Turn the machine OFF ( 0 ) and unplug from the wall outlet.  
1.  
2.  
Step on the Handle Release and recline the handle down  
onto floor.  
3b  
3a  
Remove Tank-In-Tank and SmartMix Tank. Set them aside.  
3.  
4.  
4
Remove Belt Access Door located near the Floor Cleaning/  
Tools switch by inserting a flat head screwdriver into the slot  
nearest to the handle and gently prying the access door off.  
Turn the machine onto its side so the belt access area is  
facing upward.  
5.  
6.  
5
On the bottom of the machine, near the belt access area,  
is a red retainer plate that holds the black brush arm and  
brush in place. Using a Phillips head screwdriver remove the  
screw that holds the red retainer plate in place. Set red  
retainer plate and Phillips head screw aside.  
6
Remove the black brush arm that holds the brush in place. Set  
the black brush arm aside.  
7.  
8.  
9.  
Remove the “toothed” brush belt from the brush then from the  
red pump pulley. Set the “toothed” brush belt and brush aside.  
7
Locate and remove broken pump belt.  
8
9
18  
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To Install the Replacement Pump Belt  
1
With the unit still on its side, loop one end of the replacement  
pump belt around the red pump pulley and then the other end  
around the silver motor shaft. Do not twist the replacement  
pump belt.  
1.  
Re-install the toothed brush belt first onto the red pump pulley  
and then onto the toothed end of the brush.  
2.  
3.  
4.  
Re-Install the brush into the base of unit.  
2
4
Place the black brush arm onto the brush and slide black  
brush arm into base of unit. The black brush arm and brush  
should slide easily into original position.  
Re-install the red retainer plate and Phillips head screw.  
6
5
5.  
6.  
Using your finger, gently spin the replacement pump belt  
on the silver motor shaft. If assembled correctly, the  
replacement pump belt should rotate freely around the  
silver motor shaft and drive pulley without obstruction. The  
brush should also rotate freely when the silver motor shaft is  
turned.  
7a  
7b  
Turn the machine right side up and replace the Tank-In-Tank,  
SmartMix Tank and belt access door.  
7.  
8.  
Assembly is now complete.  
If you have any questions, or are having trouble installing  
your replacement pump belt, please call BISSELL Consumer  
Services at 1-800-237-7691.  
19  
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Troubleshooting  
WARNING:  
To reduce the risk of  
fire, electric shock or  
injury unplug from outlet  
before servicing.  
Powerdrive does not seem to be engaged.  
Possible Causes  
Remedies  
1
1
The Powerdrive is in the OFF position.  
Turn the Powerdrive Knob to the “ON” Position.  
2 Handle not fully engaged with Powerdrive position. 2 Push handle in as far as it will go to feel the  
most impact.  
SmartTemp Ready Light does not illuminate.  
Possible Causes  
Remedies  
The SmartTemp Switch is not turned ON ( I ).  
Turn on the SmartTemp Switch.  
1
1
2
2
The machine Power Switch is not  
turned ON ( I ).  
Both switches must be ON ( I ) to  
activate the SmartTemp Ready Light.  
Reduced spray or no spray.  
Possible Cause  
1 Bladder may be empty.  
Remedies  
Refill Bladder with hot tap water.  
1
2
2
SmartMix Tank may be empty.  
Fill with BISSELL Fiber Cleaning  
Formula for cleaning or water if  
rinsing, or using the Scotchgard  
protector applicator.  
3
3
4
The filter may be clogged.  
Clean out Flow Indicator Filter, page 17.  
4 Tanks may not be seated properly.  
5 Pump may have lost prime.  
Turn power OFF; remove & reseat  
tanks. Inspect for presence of seals.  
5
6
Turn power OFF; after 1 minute turn  
ON and depress Trigger.  
6
The Pump Belt may be broken.  
Turn the machine OFF and unplug  
from the outlet. To check if a Pump  
Belt has broken, you will need a flat  
head screwdriver. Insert the blade end  
into the lower slot of the Belt Access  
door to release the lower snap. If  
necessary, insert the blade end into  
the upper slot to release the upper  
snap. Examine the belt for breakage.  
You should be able to see the Pump  
Belt looped around the motor shaft. If  
it is broken or missing, please refer to  
Replacement Parts on page 23 before  
calling Consumer Services. Complete  
installation instructions will  
Lift Here  
Insert  
Screwdriver  
Blade Here  
accompany the replacement belt.  
20  
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Troubleshooting (continued)  
DirtLifter PowerBrush does not turn.  
Possible Causes  
Remedies  
1
1
The Brush Belt or Pump Belt is off or broken.  
Turn the machine OFF and unplug from  
the outlet. To check if the Brush Belt or Pump  
Belt has broken, you will need a flat head  
screwdriver. Insert the blade end into the  
lower slot of the Belt Access door to release  
the lower snap. If necessary, insert the blade  
end into the upper slot to release the upper  
snap. Examine the belt for breakage. If broken  
refer to pages 18-19.  
Carpet Protector is not spraying.  
Possible Causes  
Remedies  
1
1
Tank not connected properly to the tool.  
Follow instructions on cartridge  
assuring proper fit.  
2
3
Solution clogging the Spray trigger.  
Applicator tool spray is blocked.  
2 Soak applicator tool only in hot water.  
Spray without the cartridge attached to  
purge any residual Solution left in the tool.  
3
Soak applicator tool only in hot water.  
Spray without the cartridge attached to purge  
any residual Solution left in the tool.  
4
5
4
5
SmartMix not set on water/rinse  
carpet protector setting.  
Set to proper setting.  
ReadyTool dial not set on tool setting.  
Set to tool setting.  
Cleaner not picking up solution.  
Possible Cause  
Remedies  
Ready Tools dial may be at the  
Set ReadyTools dial to either Tools or  
1
1
wrong setting for the cleaning job.  
PreTreat or Floor Cleaning.  
Nozzle Window may not be properly attached.  
Press down firmly on the black oval gasket at  
the top window to make sure the two tabs on  
the back of the Nozzle Window are snapped  
into the mating slots in the main housing.  
2
2
Tank-in-Tank lid is not properly installed.  
Tank-in-Tank is not properly seated.  
Re-install lid; refer to page 8.  
3
4
3
4 Tank-In-Tank must be firmly seated to  
function; remove and reseat Tank-in-Tank.  
Poor tool position. (Hand held attachments only).  
Tank-in-Tank has picked up maximum dirty water.  
Adjust angle; apply more downward pressure.  
5
6
5
6
Empty Tank-in-Tank, refer page 8  
Thank you for selecting a BISSELL product.  
If you should happen to need assistance during assembly or operations, call 1-800-237-7691.  
Please do not return this product to the store  
21  
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BISSELL Consumer Services  
For information about repairs or replacement parts, or questions about  
your warranty, call:  
BISSELL Consumer Services  
1-800-237-7691  
Monday - Friday  
Saturday  
8 am — 10 pm ET  
9 am — 8 pm ET  
Or write:  
BISSELL Homecare, Inc.  
PO Box 3606  
Grand Rapids MI 49501  
ATTN: Consumer Services  
Or visit the BISSELL website - www.bissell.com  
When contacting BISSELL, have model number of unit available.  
Please record your Model Number: ___________________  
Please record your Purchase Date: ___________________  
NOTE: Please keep your original sales receipt. It provides proof of date of  
purchase in the event of a warranty claim. See "About Your Warranty"  
on page 24 for details.  
22  
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Replacement Parts - BISSELL ProHeat®  
Item Part No.  
Part Name  
1* 210-9213  
2* 210-9148  
3* 210-1197  
4* 214-9131  
5* 214-9142  
6* 215-9155  
4” Small Area Tool  
Spraying Crevice Tool  
TurboBrush®  
Bare Floor Tool  
PreTreat Wand  
Tough Stain Brush  
7
8
015-9043  
015-4439  
015-9041  
210-1785  
210-1795  
Tank Assembly Complete (Includes Lid Assembly)  
Tank Lid Assembly  
Tank Bottom (Assembly)  
SmartMix® Tank (Includes Cap Assembly)  
SmartMix® Cap Assembly  
9
10  
11  
12  
13  
14  
15  
16  
555-6503  
210-4052  
214-9876  
215-0628  
015-0621  
Flow Indicator Assembly  
Window Gasket  
Floor Nozzle Window and Gasket  
Replacement Pump Belt (With Instructions)  
Replacement Brush Belt (With Instructions)  
17  
18  
19  
20  
21  
22  
213-3501  
0464  
215-2152  
0710  
0720  
0730  
Lint Screen  
Scotchgardprotector Cartridge  
Applicator Tool  
Fiber Cleansing Formula48oz  
Multi-Allergen RemovalFormula 48oz  
Pet Odor and Soil RemovalFormula 48oz  
*Not all parts are included with every model.  
1
6
2
7
3
8
4
9
5
SUCTION  
BRUSH  
10  
11  
17  
13  
15  
16  
12  
14  
19  
18  
20  
21  
22  
23  
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About Your Warranty  
This warranty gives you specific legal rights, and you may also have other rights which  
may vary from state to state. If you need additional instruction regarding this warranty  
or have questions regarding what it may cover, please contact BISSELL Consumer  
Services by E-mail, telephone, or regular mail as described below.  
Limited Two Year Warranty  
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the  
product BISSELL Homecare, Inc. will repair or replace (with new or remanufactured  
components or products), at BISSELL’s option, free of charge from the date of  
purchase by the original purchaser, for two years any defective or malfunctioning part.  
See information below on "If your BISSELL product should require service".  
This warranty applies to product used for personal, and not commercial or rental service. This  
warranty does not apply to fans or routine maintenance components such as filters, belts, or  
brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or  
any other use not in accordance with the User's Guide is not covered.  
If your BISSELL product should require service:  
Call BISSELL Consumer Services at the number below or visit the BISSELL website  
- www.bissell.com to locate a BISSELL Authorized Service Center in your area.  
Contact BISSELL Consumer Services.  
Website or E-mail:  
Use the “Customer Services” tab.  
Or Call:  
BISSELL Consumer Services  
1-800-237-7691  
Monday - Friday 8 am - 10 pm ET  
Saturday 9 am - 8 pm ET  
Or write  
BISSELL Homecare Inc.  
PO Box 3606  
Grand Rapids MI 49501  
ATTN: Consumer Services  
BISSELL HOMECARE, INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE  
ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE  
PRICE OF THE PRODUCT.  
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or  
exclusion may not apply to you.  
©2005 BISSELL Homecare, Inc.  
Grand Rapids, Michigan  
All rights reserved.  
Part Number 310-5861  
Rev 03/05  
Visit our website at:  
Scotchgard is a trademark of 3M  
24  
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